Video reviews
Cloud PBX
Convenient Telephony Sharing
We solve problems associated with the inconvenience associated with physical telephones or software softphones in the case of joint use by employees.
Telephony
Connect the phone to Bitrix24: you can rent a phone number, connect your phone or even your own PBX. Customize your scenario when you contact the client. Everything will be saved in CRM.
Open lines
Connect VKontakte, Facebook, Instagram, Yandex. Chat and other digital channels to Open Lines and respond to all from a single chat of your company.
All consultations from Open Lines immediately go to CRM. All customer history in CRM card.
Use all communication channels
Get applications directly in CRM from your website or social networks
Free chat on the sites
Install chat on your website and respond to customers in real time. Their contacts will be your trophy in the fight for conversion in sales.
All consultations from Open Lines immediately go to CRM. All customer history in CRM card.
CRM forms in social networks.
Your client can easily fill out an application or appeal without leaving the news feed of his social network. When you click on the advertisement button on VKontakte or Facebook, a form with the fields already filled in will be opened for him. Details All data will automatically go to CRM.
All data will automatically go to CRM.
Your ad is under control
You always know which advertisement brings more profit. Where do you get Lida, where is your conversion more.
CallTracking
Distribute phone numbers across different advertising channels and track where more customers come from.
You will not have to guess when planning the next promotion which advertising media to choose.
Call and message distribution
Calls and messages from connected channels go to your Contact Center and are distributed among employees according to the queue rules.
The entire history of communication with the client will be saved in Bitrix24.
You will not lose a single customer
Timely respond to the work of the manager according to the results of the evaluation of work from the Client. Do not miss a single Client even after hours you receive Leads.
Answering machine
A client who contacted after hours or during heavy workload will receive information about this from the answering machine.
Customers rate conversations
Разрешите своим клиентам оценивать качество работы Ваших менеджеров.
Настройте на свое усмотрение систему оценивания, и получите прозрачное мнение о Ваших сотрудниках.
Erything will be saved in CRM.
You no longer need email clients
All mail is already inside CRM, share access to mailboxes, use aliases to send.
Connect your mailbox to Bitrix24. Use familiar and understandable scenarios for working with letters.
You can create a meeting or set tasks directly from your letter.
CRM forms on the site
Post questionnaires, invitations, registration forms on your website.
All information from the forms immediately goes to CRM.
You have full control over employee performance
All communications are stored in CRM: chats, call recording, email correspondence. Advanced employee performance analysis system.
Everything is saved in CRM
You will recognize your regular customer, even when he addresses you through various channels. Bitrix24 will show you the history of communication with him in CRM
Job analysis
Thanks to the reports received, you can find out the load in time, evaluate the effectiveness of both the communication channels themselves and the work of the operators.
The right reports will help you make important strategic decisions.
Mobile Contact Center
Always stay in touch with customers and manage sales from anywhere in the world!
Free application for iPhone and Android
Free project deployment
The deployment of the project includes:
- consultation with our manager;
- activation license Bitrix on your hosting.
